You MAY need to adjust firewall/proxy settings for this to work. then the ID you signed in with does not have access to download.Ĭlick on the link for "CCP (Windows)" to download "CCPLauncher.exe"Ģ) Launch the install "CCPLauncher.exe". that is no longer true.įind the section titled "IT Deployment" on the right side of the page some Adobe sites will tell you to download it from the Adobe Licensing Website (LWS). There is a lot of outdated info online about Creative Cloud Packager. I finally found out how to get Creative Cloud Packager and package Captivate 7. You need to replace YYY with your serial (without the minus, only numbers) Tags from the Setup.xml in the payload folder from the installer You need to replace with the ID beetween Account verification and error message.\\path\to\file\set-up.exe -mode=silent -deploymentFile="\\path\to\file\install.xml" -overrideFile="\\path\to\file\" -action=install Screenshots below, serial numbers intentionally blurred. I work in IT and run support, so I have checked everything that I can think of to fix it. I enter in the number (I've done this numerous times and have not been able to make it work), but it says "Serial number is not valid for Adobe Captivate 2017." I have purchased that program, I have the latest updates installed. I sign in and then it prompts me to use the trial or use a license. The Adobe app asked for a sign in (which I know and which has the correct serial number linked to it). When I launch it opens Captivate and the Adobe App. I have successfully downloaded the Captivate App at the trial point. That being said, I downloaded the program to an old computer, now I have a new computer and can't get it into it. I remember having a similar issue when I tried entering my serial number the first time I did this, but I can't seem to get it to work again. Purchased and dowloaded Captivate 2017 in September.
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